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Can I cancel a Saver or Sale Rate booking?

You can cancel Sale and Saver rates but these are non-refundable.  This is stated at the time of booking when payment is taken.

Once cancelled we can not reinstate a booking.  If you have taken out the insurance, please contact the insurance company.

If you want a room that is refundable, should your plans change, we recommend our Flexible rates.


Please note that multiple room bookings with different confirmation numbers need to be cancelled individually.

Will I get a refund for any extras if I cancel my booking?

Can I change my hotel?

Topic Information
  • Topic #: 15071-343
  • Date Created: 27/5/2011
  • Last Modified Since: 29/5/2013
  • Viewed: 33132